Privacy Policy

Effective Date: 27th July 2023

At Edge Black Engineering Services Pty Ltd (“Edge Black”, “we”, “our”, “us**”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
 

1. What Information We Collect

We may collect the following types of personal information:

• Identification details: name, date of birth, gender, job title

• Contact information: email address, phone number, postal address

• Professional information: qualifications, work history, resumes, and certifications (especially for job applicants or subcontractors)

• Business information: ABN, business name, company details for clients or vendors

• Website usage information: IP address, browser type, operating system, referring pages, and other analytical data

• Other: any other information you provide to us directly or indirectly through interactions with our team or digital platforms.

We do not typically collect sensitive information (such as health, racial, religious, or political data) unless it is required and we have your explicit consent.
 

2. How We Collect Personal Information

We collect personal information directly from you when you:

• Contact us via our website, email, phone, or in-person

• Submit job applications or request proposals

• Engage with us for engineering services

• Use our website, submit forms, or subscribe to our updates

• Attend events or interact with us on social media platforms

We may also collect information from third parties (e.g. referees, business partners, or publicly available sources) where appropriate and lawful.
 

3. Why We Collect and Use Personal Information

Edge Black may use your personal information for the following purposes:

• To provide our engineering services and project delivery

• To respond to inquiries or provide customer support

• To assess employment or contractor applications

• To manage business relationships with clients, consultants, or partners

• To improve our website, services, and customer experience

• To comply with legal, regulatory, and contractual obligations

• To send you updates about services, projects, or job opportunities (you may opt-out anytime)

We will not use your personal information for any other purpose unless you have given us your consent or it is otherwise required or permitted by law.
 

4. Disclosure of Your Information

We may disclose your personal information to:

• Our employees, contractors, and service providers (e.g. IT support, legal, accounting)

• Project partners, consultants, or subcontractors, when necessary for project execution

• External recruiters or employment platforms (with your consent)

• Government authorities or regulators if required by law

• Third parties in the event of business transfer, merger, or sale (with appropriate safeguards)

All disclosures are made only as necessary and in accordance with the APPs.
 

5. Overseas Disclosure

While Edge Black primarily operates in Australia, we may occasionally share data with partners or services located overseas (e.g. cloud storage providers). In such cases, we take reasonable steps to ensure those third parties comply with privacy standards comparable to the APPs.
 

6. Security of Personal Information

We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These include:

• Secure data storage (physical and digital)

• Access controls and user authentication

• Staff training on data protection and confidentiality

• Regular system reviews and updates

If a data breach involving your personal information occurs, we will follow the Notifiable Data Breaches scheme and notify you and the Office of the Australian Information Commissioner (OAIC) if required.
 

7. Access to and Correction of Your Information

You have the right to access the personal information we hold about you and request corrections if any details are inaccurate, outdated, or incomplete.

To do so, please contact us in writing (see contact details below). We will respond within a reasonable time (usually within 30 days) and may request identification to verify your request.
 

8. Website and Cookies

Our website may use cookies and other tracking technologies to enhance user experience and collect analytics data. This information helps us understand how visitors use our website and improve our services.

You can choose to disable cookies through your browser settings; however, some features of our site may not function properly as a result.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies.
 

9. Privacy Policy Updates

This policy may be updated from time to time to reflect changes in laws, regulations, or our practices. The most recent version will always be available on our website.

We encourage you to review this policy periodically to stay informed of how we manage your personal information.
 

10. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your information, or wish to make a complaint, please contact:

Privacy Officer
Edge Black Engineering Services Pty Ltd
Email: hello@edgeblackengineering.com
Website: www.edgeblack.com.au
 

We will aim to respond to all privacy-related inquiries or complaints within a reasonable timeframe. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.